Contacts

If you have any questions or need help with an order, we're here for you. Feel free to contact us at our email: servizioclienti@theuniqueform.com. Our team is always ready to respond and support you in any way possible.

Did you place an order and want to return one or more products? Don't worry, we're here to help! Contact our customer service within 14 days of receiving your package.

Here's how to proceed:

• 1. FILL OUT THE FORM: Download and fill out the PDF form, then include it in the package you're returning.
• 2. CONTACT CUSTOMER SERVICE: Send a copy of the form to our customer service at servizioclienti@theuniqueform.com and wait for confirmation before shipping the package.
• 3. PREPARE THE RETURN PACKAGE: Make sure to include the return form and the products you're returning. Remember that the products must be intact and sealed in their original packaging; otherwise, the return will not be accepted.
• 4. SHIP IT: Send the package with the courier of your choice to the following address:
  The UniqueForm Srl
  Via Dei Mille 2
  25122 Brescia

To track the return, please provide the tracking number and the courier used to: servizioclienti@theuniqueform.com
REFUND: After evaluating the condition of the return, you will receive a refund of the purchase price, excluding shipping fees, within 14 days of receiving the package. Note: Cosmetic clothing is not subject to exchange or return.
We're here to support you every step of the way! If you have any questions, don't hesitate to contact us.