OMNIBUS DIRECTIVE ON PRICES
The discounts applied to products and services available on our website comply with EU Directive 2019/2161 "Omnibus."
In accordance with this directive, we would like to emphasize that for discounted products and services, the lowest list price applied in the last 30 days is always displayed to ensure maximum transparency and consumer protection.
The discounted price has not been personalized based on an automated decision-making process.
We want to ensure that all our business practices comply with the applicable regulations, and we are available for any further information or clarification.
OMNIBUS DIRECTIVE ON REVIEWS
Rules and conditions for publishing reviews on our products.
We always appreciate receiving your opinions on our products and sharing them with other customers. All reviews, whether positive or negative, are carefully reviewed and approved by a product specialist team, provided they adhere to the following terms of use:
HOW TO WRITE A RELEVANT AND MEANINGFUL REVIEW:
- Describe the positive or negative aspects of the product based on your personal experience.
- Offer useful advice and practical suggestions for the product's daily use.
- Compare the product with similar items to make your review more meaningful.
WHAT TO AVOID:
- Do not ask questions about the product or website. In these cases, we recommend contacting our Customer Service or using our contact form.
- Do not use vulgar language or post hostile and offensive comments.
- Do not provide phone numbers, email addresses, or web page links.
- Do not post general comments about product availability, shipping, or other services offered by the company. For these issues, we recommend contacting our Customer Service or using our contact form.
- Do not start arguments about ratings left by other users.
- Do not post comments about using an entire category of products.
Additionally, we will not publish reviews that do not match the rating (star number) given to the product and reserve the right to refuse to publish a review for other reasons.
By following these tips, your review will become a valuable tool to help other customers in their purchasing decisions.
HOW WE USE REVIEWS IN OUR ONLINE STORE
To simplify the online shopping experience, we want our customers to benefit from as many reviews as possible. Therefore, we collect reviews from both registered customers on our site and non-registered users, thus offering everyone the chance to share their experiences.